WellPet knows you care how personal information about you is used by us and/or shared with others. WellPet values your trust. We seek to safeguard your personally-identifiable information and honor your requests for privacy.
We collect data from our website through sampling offers, sweepstakes entries, newsletters, online orders, etc. We collect information concerning your lifestyle/interests, preferences and attitudes to assist us in our product development and marketing. We are also interested in making your visits to our website useful and enjoyable. We try to customize your website experience in a way that is tailored to your unique interests. The information WellPet gathers from customers helps us continually improve the products we provide to you.
What Personal Information Does WellPet Gather?
The information we collect may include information through which you may be personally identified such as your name, postal address, email address, phone number, etc. We may also collect information that does not directly identify you such as your age, gender or general location (i.e. city, state) and your order history if you order products through one of our sites.
When you visit WellPet's website or view one of our e-mails, we may use pixel tags (also called "clear gifs"), tracking links and/or similar technology to note some of the pages you visit on our websites. These help us personalize your experience. We may also use pixel tags to determine what types of e-mail your browser supports. WellPet may use the information collected through pixel tags, tracking links and similar technology in combination with your personally-identifiable information.
Third Party Cookies/Tracking
How we Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
• To present our websites and their contents to you.
• To provide you with information, products, or services that you request from us.
• To fulfill any other purpose for which you provide it.
• To notify you about changes to our websites or any products or services we offer or provide though it.
• To allow you to participate in interactive features on our websites.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.
We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
Safeguards Concerning the Use of Your Personal Information
We have implemented commercially reasonable security measures intended to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. You are responsible for any account activity that occurs through the use, misuse or abuse of your password.
Unfortunately, the transmission of information via the internet is not completely secure. Although we take reasonable precautions to protect your personal information, we cannot guarantee the security of your personal information transmitted to our websites. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the websites or of any security measure we employ to maintain the security of your information.
Do We Share the Information We Receive?
Information about our customers is an important part of WellPet's business. However, WellPet is not in the business of selling personally identifiable information we collect about consumers to others. We share customer information only with subsidiaries we control, affiliates or specific business partners or agents and only as described below. We may disclose or otherwise share aggregated information about our customers, where such does not identify any individual customer personally, without restriction.
• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held
by us about our website users is among the assets transferred.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
We may also disclose your personal information:
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our other agreements, including for billing and collection purposes.
The information we collect about you may be used by WellPet to create and deliver to you newsletters, e-mails, surveys or other communications containing product information, offers, sweepstakes, contest information, promotions or information.
WellPet may use the information you provide in an aggregate form for internal business and planning purposes, such as generating demographic data and statistics or developing marketing plans.
WellPet may collect, store and accumulate certain non-personally identifiable information concerning your use of our websites, such as information regarding which of our pages, brand sites, contests or promotions are most popular.
WellPet may use IP addresses to analyze trends, administer our websites, track traffic patterns and gather demographic information for aggregate use.
WellPet's website may contain links to and from other websites. Please be aware that we are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of any other websites to which you link from our websites.
Choice - Opt Out
If you receive any future e-mailings from WellPet, you may opt out of these mailings by clicking on a link in the e-mail you receive.
Our websites are not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the websites. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this website or on or through any of its features/registers on the website, make any purchases through the website, use any of the interactive or public comment features of this website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at 1-800-225-0904 or email@example.com.
California Privacy Rights
California Civil Code Section § 1798.83 permits users of our websites that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to firstname.lastname@example.org or write us at: 200 Ames Pond Drive, Tewksbury, Massachusetts 01876.
Conditions of Use, Notices and Revisions
Consumers may also opt-out by contacting WellPet at (800)-225-0904 or email@example.com.